Exduct
Страна: Китай
Ассортимент: Товары для выживания, ножи, мультиинстументы, украшения, аксессуары, товары для красоты, электроника, ручки, товары для туристов
Доставка: Hongkong Post, China Post, Почта России
Оплата: PayPal, Western Union, банковский перевод
- Официальный сайт: exduct.com
Exduct.com – известный китайский интернет-магазин, в основном специализирующийся на продаже раскладных ножей. Считается довольно надежным: большинство покупателей довольны качеством товаров и обслуживания. Помимо обычных раскладных ножей в ассортимент магазина входят всевозможное световое оборудование (фонари, светильники, лампы и т.д.), многофункциональные раскладные ножи Ganzo и EDC, а также брелки и браслеты выживания (сплетенные из паракордового шнура). Преимуществами магазина являются большой ассортимент качественных товаров, бесплатная доставка и низкие цены.
Как заказывать
Сайт интернет-магазина Exduct.com выглядит так, будто его сверстали школьники старших классов. Но ругать магазин за это было бы несправедливо – пользоваться им все-таки проще и удобнее, чем многими другими его «соотечественниками». Конечно, немного смущает, что категории товаров появляются только на главной странице, а в шапке расположены разделы сайта, которые обычно находятся в самом низу (о магазине, контакты и т.д.), но дополнительного функционала настолько мало, что запутаться здесь попросту невозможно. Разобраться здесь можно даже без знания английского языка – сайт сделан исключительно на английском.
Чтобы заказать товар нужно сделать несколько шагов. Сначала нужно перейти на страницу товара, выбрать способ упаковки (за 1 доллар можно получить подарочную упаковку) и цвет товара (если их несколько), добавить товар в корзину кнопкой Add to cart, в появившемся окне выбрать Continue shopping (продолжить покупки) или Show cart (перейти в корзину). В корзине нужно вписать свои данные: адрес плательщика – Add/Edit billing address information и адрес получателя – Add/Edit shipment address. Обратите внимания, что Ф.И.О. требуется заполнять полностью, о чем сам магазин напоминает по всему сайту. Теперь нужно прокрутить страницу до самого низа и кликнуть на Checkout Now. После этого нужно зарегистрироваться на сайте, выбрать способ доставки и оплаты.
Магазин принимает платежи в системе PayPal, банковские переводы и переводы через Western Union.
Доставка
Exduct.com предлагает покупателю два способа доставки:
- Стандартная почта самолетом. Осуществляется государственной почтой. Идет от 15 до 30 дней. Бесплатна.
- Экспресс доставка. Осуществляется курьерскими службами DHL, Fedex, EMS и т.д. Посылка идет от 5 до 7 дней. Стоимость зависит от суммы заказа – чем дороже заказ, тем дешевле доставка. При сумме заказа более 150 долларов доставка бесплатна.
Оба способа доставки отслеживаются в режиме онлайн.
03/30/2014 4:16 pm
Hello! Why you close the ticket.I paid the Order No. You gave me a trekker RT197129147HK. I didn’t secure the order Number db0d01580. Answer to me please.
03/30/2014 7:49 pm Jacky Hu
2014-03-06 00:00, The item (RT197129147HK) was tendered for delivery on 6-Mar-2014 without success because it was unclaimed. The item was returned to sender.
The fault is not us, it seems you were not at home, or the address you offered is wrong.
so the package will be returned, and you would accept some of the lose.
014-01-14 23:39, Processing, 104006, Moskva PCI-6, Left the sorting center
2014-01-09 10:39, Processing, 104001, Moskva PCI-1, Arrived at international office of exchange
2014-01-03 12:09, Processing, 102976, Moskva-Vnukovo MMPO cex-1, Left international office of exchange
2013-12-24 16:40, Handed to customs, 102976, Moskva-Vnukovo MMPO cex-1
2013-12-24 00:14, Import of international mail, 102976, Moskva-Vnukovo MMPO cex-1, Unknown attribute, 690002, Vladivostok, Primorskij kraj
2013-12-20 00:03, Processing, 104007, Moskva PCI-7
03/30/2014 9:03 pm
Hello! I regularly receive parcels from the different countries. I have personal contacts in post office. On my post office the order wasn’t. RT197129147HK according to Russian Post left the order sorting 14.01.2014 23.39. I want to receive goods. Thanks.
03/30/2014 10:29 pm Jacky Hu
so why you are not at home ? did you sleeping ? or did you go outside to travel,
does they no body at home ?
Look at this message, why it says » was tendered for delivery on 6-Mar-2014 without success because it was unclaimed. »
if you always no body, always unclaimed, i can not help you because it is not my fault at all.
03/30/2014 10:57 pm
You sneer. I repeat, I where didn’t leave. I regularly check information. I buy regularly various goods. Where you took information. By whom it was offered on delivery. In the territory of Russian Post there is no information that the package was in Vladivostok.
03/31/2014 12:01 am Jacky Hu
you should ask russia post where the package it is ?
03/31/2014 12:11 am Jacky Hu
Who sneer? the postal show details have told clear :
Check message here: http://www.17track.net
RT197129147HK
2014-03-06 00:00, The item (RT197129147HK) was tendered for delivery on 6-Mar-2014 without success because it was unclaimed. The item was returned to sender.
the package seems leave there in Russia post office,they might require you to go to pick it up, but no body unclaimed.
03/31/2014 12:37 am
I used other services. Unfortunately the Russian Post worked badly now. I paid money. That you offer now.
03/31/2014 1:54 am
Arrived to Moscow. — 2013-12-20 00:03, Processing, 104007, Moskva PCI-7
Sent back because UNKNOWN ATTRIBUTE — 2013-12-24 00:14, Import of international mail, 102976, Moskva-Vnukovo MMPO cex-1, Unknown attribute, 690002, Vladivostok, Primorskij kraj.
You incorrectly issued a parcel. That you will answer it.
03/31/2014 5:17 pm
I hope, you understand. The parcel is sent from Moscow back. The parcel wasn’t in Vladivostok.
03/31/2014 10:57 pm
Why are you silent. It is a pity that your service shifts the fault to the customer who paid for goods and didn’t receive anything. I won’t be able to recommend your shop to friends. It is a pity, goods were pleasant to me.
04/02/2014 9:38 pm
Hello! Why you don’t answer.
04/05/2014 12:01 am Jacky Hu
i think it not because the incorrectly issued a parcel by us,
we ship hunderds of parcels to russia each day,not only yours,
first,you have to be make sure address is 100% in correct,
and there is people can receive or pick it up.
sometimes, a package return because of Custom problem or wrong address,
i even not get the package till now.
i don’t know why it happen in your package,but other russia guy no this problem.
i would agree to refund a part of the cost,but not all, since this is not all my fault.
if you agree, we keep talking, if you no agree, seems you are not kind people,
i will keep silent without reply.
we would keep our best service to the customers who could kind understanding in our situation
and accept few risk of import business.
04/05/2014 2:28 am
You aren’t right. It is the fourth parcel. I received three parcels from your shop. Address correct. In information on tracking of a parcel it is specified «the unknown attributes». As the sender you can receive goods back. You can make a complaint to post service. I don’t agree with partial compensation. I paid money for goods. I want to receive goods. If you are silent it bad service. I to advise other buyers to declare debate at all problems and to demand a full recovery. I am the kind person. I the second time have a loss because I don’t declare debate in time and I demand reasonable compensation.
04/06/2014 5:42 pm
The item (RT197129147HK) was tendered for delivery on 6-Mar-2014 without success because it was unclaimed. The item was returned to sender.
04/06/2014 5:53 pm
I very much regret that in your shop treat buyers badly. You as the seller and the sender have opportunity to receive a kompensantion for the lost parcels. I paid and didn’t receive goods. From information 17track.net the reason of return of a parcel is unambiguously specified. Your behavior is bad for reputation.
04/13/2014 1:01 am
Hello!
According to information 17трак you received goods back. Return money.
Origin Country — Hong Kong:Tracking Consuming:3416 Millisecond
2014-03-06 00:00, The item (RT197129147HK) was tendered for delivery on 6-Mar-2014 without success because it was unclaimed. The item was returned to sender.
04/13/2014 6:27 am
Why you blocked my account. I paid money and wanted to receive goods. Return money.